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Why don’t I see any Pages after connecting?

Andrey Khayrullaev avatar
Written by Andrey Khayrullaev
Updated yesterday

If your Pages don’t appear in Reply200 after linking your Facebook profile, it’s usually due to one of the following reasons:

  • Your profile doesn’t have the necessary permissions for those Pages on Facebook.

  • You didn’t select the required Business Managers or Pages during the Facebook authorization flow.


How to fix it

1. Assign your Facebook profile to a Page

  1. Go to business.facebook.comSettings

  2. In left sidebar: Accounts → Pages

  3. Select the target Page from the list

  4. Click "Assign people" button (top of the right panel)

  5. In the "Add people and set permissions" dialog:

    • Select the person from the list (or search by name/ID/email)

    • Choose permission level on the right side:

      • Partial access — Content, Messages, Community activity, Ads, Insights, OR

      • Full control — Everything (toggle "Everything" on)

  6. Click Assign


IMPORTANT! If you gave these permissions after you already linked your profile to Reply200, you need to go through the linking profile process again.


2. Select the needed Business Managers and Pages during Facebook authorization

During the connection flow in Reply200, ensure you select:

  • The correct Business Managers

  • All Pages you want to manage with Reply200

If some Pages were skipped during authorization, simply reconnect your profile and select all relevant assets.

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